Public Relations
AiMHi has been a leader in providing Community Living Services in Prince George for over 65 years. We are proud to support all members of our community in living their best lives.
Privacy Policy
Who we are
Our website address is: https://aimhi.ca/
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a form submission, the submission and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that submit information on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left a form submission, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Form submissions may be checked through an automated spam detection service.
What Do I Do if I Have a Problem or Concern?
AiMHi knows that a person, family member, or Guardians may have a complaint about the way we do things.
If you have a problem or concern with the services we provide, this is what you can do:
- Talk to the Manager.
- If you are not happy with how the problem was solved, you can have someone help you write down your concern.
The Self-Advocate Peer Advisor might be able to help you with this. Give the written concern to a Director of Services. - A Director of Services will talk to everyone involved.
- A Director of Services will give you an answer in writing or meet with you within 5 working days. If you are not happy with the help you got; you can ask the Director of Services to take it to the Executive Directors. The Chief Executive Officer will meet with you within 5 working days.
- You will not get in trouble for speaking up and raising your concern. We need to know how to help you.
If your concern is about a policy of AiMHi’s, the Chief Executive Officer will take your concern to the Executive Committee.
If your concern is about our service, the Chief Executive Officer will take your concern to Community Living British Columbia.
The Executive Committee will tell you about the decision after the next time they meet. This will be the final decision.
If you are not happy with final decision, we will help you in contacting someone who can help you more. It may be one, or more of the following:
- A Facilitator for Community Living British Columbia.
- The Child, Youth and Family Advocate
- The Children’s Commission
- Ombudsman
- The Information and Privacy Commissioner
- Community Care Licensing Officer
- Service Quality Advocate for Adults